Customer support at Paul Dodds Jewelry is a number one priority. What do we mean by “Customer Suport”? It means to us your are carefully listened to..your concerns are answered, your jewelry is regularly inspected, cleaned and polished at no charge anytime. Items created by us and purchased from us have a limited life time warranty for your assurance of quality. We provide you an Insurance Replacement Document and work with several Insurance Companies as their insurance replacement specialist. We pride our selves on remembering you and your jewelry and want to keep it new and fresh looking…this makes your jewelry look its best and makes us look our best…we WANT your referalls and as people compliment you on your piece want you to proudly recomend us. All center diamonds have FULL value trade in towards any upgrade diamond. There is no qualification on trade in like twice the size or twice the value..it simply must be an upgrade.